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How to Measure the Real ROI of Cannabis PR
Dec 23, 2025
Source:
Sue Dehnam
MG Magazine
Are you getting the press you deserve? The hard work is officially behind
you. Your release is refined, links are set, and your alerts are primed.
But there’s one big piece of the puzzle left: actually getting the media to
care. Since coverage is never a given, let’s talk about how to move beyond
“pitching” and start driving real interest in your story.
In an industry where traditional advertising remains heavily restricted,
public relations and earned media have become critical growth drivers for
cannabis brands. Yet many executives struggle to answer a fundamental
question: Is our PR investment actually moving the needle?
Measuring impressions and counting articles is relatively easy. While those
numbers may be impressive, by themselves they’re an unreliable indicator of
campaign effectiveness. The challenge is proving media relations directly
impact revenue, market share, and brand equity. To do that, you must close
the loop between PR and marketing activities and business outcomes.
What ‘real ROI’ means for cannabis brands
Before launching any media campaign, define what “moving the needle” means
for your specific business goals. Are you focused on revenue growth, market
share expansion, reducing the cost of customer acquisition, or brand
awareness? Each objective requires its own specific set of metrics.
“Pinpoint which aspects of the business need support that PR can uplift,”
said Greenlane Communication founder and Chief Executive Officer Michael
Mejer.
“Then, reverse-engineer your PR program from there. Every single interview,
article, quote, speaking engagement, et cetera, needs to tie back to
support real business goals and objectives.”
For instance, if your goal is revenue growth, track incremental sales lift.
If you’re battling for market position, monitor share of voice (SOV)
against competitors. Align every initiative with one or two core key
performance indicators (KPIs). Everything else is noise that obscures real
impact.
[image: Colorful illustration representing cannabis marketing and PR
strategy with digital icons, title=] Build a closed-loop tracking system
for earned media
Sophisticated brands use multi-touch attribution to connect media exposure
directly to consumer behavior and sales.
“Data is the non-negotiable foundation of effective cannabis campaigns,”
said Dan Serard, senior vice president for business development and
marketing at Cannabis Creative Group. “[Point of Sale] data shows what is
selling, helping inform which products to promote and what benefits to
highlight. Audience demographics can provide insight about how to refine
the tone and channels used. Real-time data on conversion rates, cost per
acquisition, and click-through rates allows you to pivot spend and
messaging instantly, preventing budget waste and maximizing impact.”
Effective systems integrate data across five layers. First, track media
exposure through monitoring tools like Meltwater, Cision, Muck Rack, and
Brandwatch to capture impressions, reach, and outlet quality. Second,
measure website traffic spikes using Google Analytics with UTM parameters
specific to earned media. Third, analyze on-site behavior including menu
views, store locator usage, and email sign-ups. Fourth, connect to in-store
and online sales data through your point-of-sale (POS) system. Finally,
segment customer cohorts to compare lifetime value and retention rates of
media-exposed buyers versus your baseline.
“If you want PR and marketing tied to growth, you have to engineer the
attribution up front,” advised Jim Goodenough, vice-president for strategy
at Surfside. “Every campaign should use UTM codes so traffic and
conversions can be traced back to specific stories, influencers, or
placements. Pair that with tracking pixels on landing pages and customer
relationship management integration so you can see how many press-driven
visitors became leads, purchases, or partners.”
The challenge is that businesses can’t control what journalists write, so
direct attribution requires creative approaches. If media outlets link to
your website, use UTM parameters in any URLs you provide during pitching to
track referral traffic automatically in Google Analytics. Create
campaign-specific landing pages with unique URLs that signal the source
even without UTM tags. For owned channels like social media posts promoting
the coverage, include trackable promo codes (like MYBRAND25) for customers
to use at checkout. Most importantly, establish clear baselines: Track the
seven days before publication so you can measure spikes in traffic,
engagement, and sales that correlate directly with coverage timing.
Connect press coverage to revenue and market share
Once your tracking infrastructure is in place, use pre-campaign data
coupled with post-campaign analysis to isolate media impact. A successful
Forbes feature, for example, might generate a 127-percent spike in website
sessions, 122-percent increase in orders, and $36,000 in incremental
revenue tracked through referral traffic and time-correlated sales data.
Demonstrating that traffic from forbes.com doubled daily orders for a week
transforms vague claims about “brand awareness” into hard numbers a chief
financial officer can appreciate.
For even stronger proof, run geo-holdout tests. For example, execute a
campaign in Northern California while keeping Southern California as a
control group. Then, compare sales lift across both regions over the same
time period. One mid-tier brand recently demonstrated a 37-percent
incremental sales increase attributable solely to media coverage using this
method.
AI in Marketing
*How marketing and public-relations professionals are using artificial
intelligence.*
- *40%* Writing headlines.
- *31%* Proofreading & grammar.
- *24%* Press release ideation.
- *6%* Language translation.
Source: *Cision’s 2025 State of the Press Release*
“From establishing a baseline to conducting surveys, data clarifies who the
audience really is and what resonates with them,” said Maverick Public
Relations founder Shawna Seldon McGregor. “It should guide targeting,
messaging, and measurement, so brands can pivot quickly instead of chasing
the newest shiny object.”
Calculate true media ROI
With attribution in place, calculating return on investment (ROI) becomes
straightforward. Take the incremental revenue from the post-campaign period
(isolating the lift attributable to media coverage), subtract campaign
costs including agency fees, and divide lift by costs.
For example, an $18,000 campaign generating fourteen placements that drove
412 tracked purchases at an average basket of $78 yields $32,136 in
attributed revenue—a 79-percent ROI. This means every dollar invested
returned $1.79, providing clear justification for continued investment.
Measure brand equity alongside sales impact
Beyond direct sales impact, monitor SOV against competitors across news
coverage, social media mentions, and search visibility. If your market
share is 2 percent, you should aim for at least 2 percent SOV to maintain
position and exceed it to drive growth.
Industry benchmarks suggest each 10-percent increase in SOV can correlate
with approximately 0.5 percent in market-share gains. Track this quarterly,
identifying which competitors are winning media attention and why.
While immediate sales lift matters, PR’s long-term value lies in building
brand equity. Conduct pre-post surveys measuring aided awareness,
consideration, and favorability. A modest $1,200 investment in 400 survey
responses can reveal whether media coverage is fundamentally shifting brand
perception and capturing value that may not immediately translate to sales
but positions your company for long-term growth.
“Not every KPI can be revenue,” said Pisgah Peaks Ventures founder Brandon
Bobart. “You also need leading indicator metrics that show directional
growth and North Star metrics like topline revenue growth, pipeline size,
average order value, and the like.”
Turn PR data into executive-level insight
Companies also may derive benefits from proprietary research like surveys,
polls, and consumer contests, according to KCSA Strategic Communications
Managing Director Anne Donohoe. First-party data “creates unique stories,
provides credibility in a sector where reliable data is scarce, and gives
journalists a reason to pay attention,” she said. “Beyond media, data
builds trust with regulators, investors, and consumers by grounding
campaigns in facts instead of hype.”
Media relations no longer exists in a measurement vacuum. By implementing
closed-loop tracking, calculating incremental lift, and tying coverage to
revenue, marketers can prove whether PR moves the needle—or whether budget
should flow elsewhere. In an industry where every dollar counts, that
clarity makes all the difference.
------------------------------
The real questions cannabis brands ask about PR ROI
1. How do cannabis brands measure PR ROI?
Cannabis brands measure PR ROI by tying earned media to website traffic,
conversions, sales lift, and share of voice using attribution tools such as
UTMs, landing pages, and POS data.
2. Why aren’t impressions enough to prove PR value?
Impressions show visibility, not impact. They don’t indicate whether
coverage influenced purchasing behavior, brand perception, or revenue
outcomes.
3. What metrics matter most for earned media?
The most meaningful metrics include incremental revenue, conversion
rates, share of voice, brand sentiment, and changes in market awareness
following coverage.
4. Does earned media really drive cannabis sales?
When properly tracked, earned media often correlates with measurable
increases in traffic and sales — especially in markets with limited paid
advertising options.






